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"Broken Shoulder diagnosis Saturday 17th..."

About: Blackpool Victoria Hospital / Accident and emergency

i fell in Blackpool and injured my shoulder. I went to A&E at 12.30pm and was referred to their separate injury department straight away. I was booked in by a very friendly guy on reception and told I would be seen at 1.30pm. At 1.30pm on the button I was taken to see the doctor who after a few short tests sent me to X-ray. I was taken there by the nurse and X-rays done in 5 minutes.

I went back to the doctor who, upon looking at my X-rays confirmed I have in fact broken my shoulder. As I am from the West Midlands I elected to come home and my treatment will start at my local hospital. They fitted me with a cuff & collar, pain relief medication and a letter to take to my local hospital.

I just want to point out how impressed I am with the treatment I received in Blackpool Victoria hospital.... The staff in that department on Saturday are a credit to themselves and a credit to the NHS. Thank you all very much for looking after me.

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 22/02/2018 at 09:40
Published on Care Opinion at 12:33


Good Morning,

Thank you for taking the time to share your experience of Accident & Emergency when you injured your shoulder.

It is fantastic to read that you were impressed with the treatment you received here and found the staff within the department a credit to the NHS. I will share this feedback with the teams involved.

I hope your shoulder is on the mend.

Kind Regards

Leanne

Patient Experience & Involvement Manager

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