This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fantastic staff

Story from nhs.uk

"Fantastic staff"

About: Accrington Victoria Hospital

I arrived on Sunday 11th feb 2018 with my 7 year old daughter who had hurt her ankle at a trampolining party. Booked in seen by nurse, sent to X-ray back to doctor and foot bandaged and sorted, appointment before pled for Tuesday at Blackburn fracture clinic and back in the car coming home in 2 hours. Absolutely fantastic staff and a highly efficient service. Would recommend to anybody if it’s open go there rather than A & E.

Well done to you all and a massive thank you for working with a rather frightened and upset little lady!!!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Accrington Victoria Hospital 6 years ago
Accrington Victoria Hospital

Submitted on 14/02/2018 at 13:10
Published on nhs.uk at 17:07

Thank you for taking the time to tell us about your recent visit to the Minor Injuries Unit at Accrington Victoria Hospital with your 7 year old daughter after hurting her ankle at a trampolining party.

It is lovely to receive such positive feedback regarding the care and service your daughter received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k