"Professional fast friendly care"

I was referred by my GP to the Acute medical unit in Solihull hospital with a substantially swollen leg. A lady porter with wheelchair saw us in the corridor as we entered and wheeled me into the Acute Unit. I was immediately recorded there and blood tests etc taken. I was seen by a doctor and after a while taken by wheel chair to the Ambulatory emergency unit where we were treated very well. I was booked in for a dvt scan told when that would be. Blood tests returned and I was seen by a doctor. I was taken by wheel chair for the scan which was done within a short space of time and wheeled back to the unit. The results of the scan were advised to me by the doctor as soon as available. A prescription was given and we returned home. There was a Sister in the AEU who pulled things together kept everyone informed about their particular case and a male porter who was available to take patients in wheelchairs and provide drinks in needed. I was so annoyed at reports that morning about the NHS on the BBC who only seem to want to headline 'bad news'. The service and attention that I and the other patients were given was exemplary. All the staff were engaging and friendly and carried out their job professionally. I cannot speak more highly about them.