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"Wonderful ward and staff"

About: Queen Alexandra Hospital / Paediatrics

My 4 year old daughter has just been discharged from ship wreck ward following removal of tonsils and adenoids, I felt the care she received from all staff from doctors nurses cleaners etc was wonderful, they all did everything possible to comfort poppy and myself during this not so nice operation, all patient and parents seemed very happy with the care, my daughter needed up staying 3 nights and although hospital isn’t a nice place to be it was all the better which is thanks to the staff, I would recommend the children’s services to anybody for there treatment, well done ship wreck ward you are amazing xx

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Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 6 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 12/02/2018 at 09:53
Published on Care Opinion at 11:31


Thank you for taking the time to share your positive feedback on our Children's Services. I'm pleased to hear that things went well and I hope that Poppy is now doing well at home.

I will share your comments with the staff on Shipwreck who I know will be delighted to hear that you felt they were all amazing.

Kindest regards

Marion

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