My father is profoundly deaf, whilst he is physically able, he must be accompanied on every trip to the QE2 hospital as he cannot hear his name being called.
Recently he has been seen by X-ray, ultrasound, blood test, rheumatology outpatients and audiology(!!!) None of the departments has any kind of visual aid for alerting patients that it is their turn.
I find it astounding that a new facility, such as the QE2 hospital has failed to make allowance for the deaf. Many Gp surgeries have a visual message system to call patients, so the technology does exist. Please consider making a reasonable adjustment to assist this group of patients.
I would like to say that the care Dad has received from clinical staff has been exemplary and I also think that the hospital is very clean.
"Help for the deaf"
About: Queen Elizabeth I I Hospital / Rheumatology Queen Elizabeth I I Hospital Rheumatology AL7 4HQ
Posted via nhs.uk
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