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"Nurses were angels"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I was admitted to the Day Surgery Unit for Open Right Inguinal Hernia repair under spinal anaesthetic under the care of Mr Ansari/Mr Yalamarthi and nursing staff.

I could not have received better care and treatment and all the staff were wonderful. They were very professional, did a great job and patient care was magnificent.

Top marks. Sorry nurses, I can not remember all your names, but you were angels.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 6 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 16/02/2018 at 15:51
Published on Care Opinion at 15:54


picture of Nola Cassidy

Dear Markinch

Firstly I would like to apologise for the delay in responding to your post.

Thank you for taking the time to post about your experience in the day surgery unit, it is good to see you felt that you could not have received better care, all the staff were professional and your patient care was magnificent. The 'angels' will very much appreciate your comments, as will the medical staff, I will be sure to share your post with them all.

I trust your recovery is going well

Kind Regards

Nola

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Markinch (a service user)

Dear Nola,

I am pleased to say that my recovery is going well and the wound is looking good. I would appreciate if you could pass on my thanks to all the staff.

Kindest regards.

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