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"Exemplary care from all A&E staff"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency

(as a service user),

I was taken to A&E through the night with suspected appendicitis.

From the moment I arrived, the clerking staff at the desk swiftly checked me in, I was shown to a cubicle and assessed promptly by the nursing and medical staff.

I received a venflon, fluids, blood tests and analgesia promptly and once assessed, a bed was arranged in my designated ward.

I would like to say thank you to all the staff who cared for me. I had to make 2 return trips over the following 4 weeks and again, I could not fault the staff who cared for me. Some who were on shift again recognised me which made me feel valued also.

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Responses

Response from Sara Robinson, Consultant, Emergency Medicine, NHS Lothian 6 years ago
Sara Robinson
Consultant, Emergency Medicine,
NHS Lothian
Submitted on 09/02/2018 at 09:36
Published on Care Opinion at 10:42


Thank you very much for taking the time to feedback and for your kind words, our team very much appreciate it.

We hope you are recovering well.

Best wishes,

Sara

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