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"Not happy"

About: Leigh Infirmary / Pain Management

I went to my usual pain clinic app, it was my follow up since my latest epidural. I saw a lovely lady who could see that I was desperate, and I was, still am, anyway She relisted me for another epidural, referred me over to the psychologists and gave me a slip of paper to hand in saying that I should be given the consultants NEXT AVAILABLE appointment. That was on the 6th Nov 17, we're now 8th Feb 18 and I'm still waiting and I'm still desperate!! I rang the appointment line to be told that no paper had been handed in, the receptionist had lost it so all they could do was put me on his waiting list and I'm still waiting and gettin more desperate by the day :( I am so upset by this, I just can't take much more. Thanks Leigh Infirmary!!

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 6 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 15/02/2018 at 14:05
Published on Care Opinion at 15:07


Thank you for your posting. I was sorry to learn of your experience. If you would like to contact the Patient Relations Department on 01942 822376 we would be happy to look into this for you.

Kind regards

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