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I'm still alive!

Story from nhs.uk

"I'm still alive!"

About: Royal Blackburn Hospital / Cardiology

If it hadn't been for the NHS in general I'd almost certainly be dead by now. I've been seeing a cardiologist at BRI on and off for 10 years due to persistent AF and hypertension.

I've found the staff polite and informative at all levels.

On a few occasions I've had to wait in the waiting room for longer than I would like, but we're only talking about an hours delay maximum. I take comfort in the fact that patients are seen in order of need not arrival.

I've had a few medical procedures (all at BRI) - again, no complaints whatsoever...

well just one... the sandwiches are awful! (and they make you eat something if you have a general aesthetic, before discharging you). It's a small price to pay!

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Responses

Response from Royal Blackburn Hospital 6 years ago
Royal Blackburn Hospital

Submitted on 05/02/2018 at 10:11
Published on nhs.uk at 11:02

Thank you for taking the time to tell us about your care received within Cardiology at Royal Blackburn Teaching Hospital over the last 10 years due to AF and hypertension.

It is lovely to receive such positive feedback regarding the care and treatment you received during this time and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

I will also feedback your comment regarding the sandwiches that are provided on the wards.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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