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Diagnosis

Posted By Maci

"Diagnosis"

About: Glasgow Royal Infirmary / Accident & Emergency

(as the patient),

I had frequent headache felt dizzy 

Got sent to AE royal infirmary 

Waiting 7hours to see a doctor

Got blood taken was told everything was Fine was to go home 

Next day at home I collapsed 

My husband phoned 999 

Was taken back to royal

Waiting another substantial time

Was told I had viral infections 

My condition worsened out come

Had blood clot in brain took stroke

I am extremely angry I feel let down

I understand staff are busy 

slowly recovering 

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Responses

Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 6 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC

Submitted on 06/02/2018 at 12:33
Published on Care Opinion at 13:01

Dear Maci,

Firstly, thank you for posting your feedback during this difficult time. I am very sorry to hear about your experience and that as a result you have been left feeling angry and let down.

I will ensure your feedback is sent to the General Manager to respond. Can you please contact me at julie.craik@nhs.net with your personal details including your date of birth so that we can look into this further? I would be grateful if you could quote the reference: 466193.

I wish you all the best with your recovery.

Julie

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