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Care Opinion

Quadruple Heart Bypass Surgery

Posted By New Lease of Life 2018

"Quadruple Heart Bypass Surgery"

About: Royal Stoke University Hospital / Cardiology

(as the patient),

I was admitted following a heart attack.  My surgeon, Dr Swami, made me fully aware of my best options, with the aim of restoring me to full health. 

Whilst the process is a traumatic one, the care and attention I received from Dr Swami, and with everyone else I came into contact with was absolutely first-rate.  I felt safe and cared-for throughout my 4+ week stay, and the small individual acts of kindness I received from all the staff on a daily basis, really helped my recovery.  Nothing is perfect, of course: I was not too impressed with the food, but equally I am aware that such a major operation really affects one's appetite, so I am not going to be too critical, 

Overall, for my very first stay in hospital, I was amazed at the professionalism, compassion, care and kindness of everyone.  Thank you RSUH, you have given me a new lease of life.

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Responses

Response from Royal Stoke University Hospital 6 years ago
Royal Stoke University Hospital

Submitted on 02/02/2018 at 14:18
Published on nhs.uk at 15:01

Thank you so much for taking the time to share your experience of our hospital. Our staff really do get a sense of pride hearing such lovely comments about the care they provide.

I do hope you are continuing to recover well.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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