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"never again no consideration"

About: Charles Clifford Dental Hospital

I came here for my first dental appointment last wk which I was excited about as I thought I was going to be able to smile for the first time in a long time everything was going well with the first person who saw me went through all her questions which I told her I have panic attacks she’s thn went on and examine my mouth thn she’s brought a nurse over to have a look who was very rude and blunt and told me if I had come for cosmetic reasons thn this place was not for me and if I didn’t stop smoking I was going to end up with mouth cancer for someone to hear this who suffers from panic attacks is not good I would like to thank you for something it helped me stop smoking cause I walked out of there in such a state I haven’t smoked another cig but

I’ve also done nothing but cry I can’t sleep cause I keep thinking I’m going to die so please don’t make me another appointment as I’m in such a state I don’t think I could walk in there again!!!

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 05/02/2018 at 13:09
Published on Care Opinion at 16:58


I am very sorry to read about the impact that your experience has had on you. If you would like us to look into this matter further please do not hesitate to contact us to provide more details. You can do this by contacting our Patient Services Team either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With many thanks

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