"I have no faith or trust in this..."

About: St James's University Hospital

What I liked

The TAL staff were excellent and very professional.

What could be improved

The surgeon I saw could do with some training in handling patients.

Anything else?

My operation was cancelled for the second time and the surgeon whose list I had been put on was very annoyed about it and extremely rude to me. They made me feel like I was wasting their time. I know my surgery was not life threatening but I need to have my gallbladder out due to large gallstones which are extremely painful.

Story from nhs.uk


Response from NHS Leeds

Thank you for taking the time to share your story on Patient Opinion. I am sorry for the delay in responding to your story.

I was sorry to hear that the surgeon was rude to you.

I shall pass your comments onto the Patient Relations manager at the hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful