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COPD Patient

Story from nhs.uk

"COPD Patient"

About: Basildon University Hospital / Accident and emergency

According to the website all COPD sufferers on arrival are reviewed by a specialist respiratory nurse and consultant. I was admitted on 12th January and put into AMU East and then transferred to Orsett ward two days later where I stayed until discharge on 22nd January. I suffer badly with COPD but was never seen by anyone from the respiratory team despite being told that I was due to be the next one to be transferred to Marjorie Wallace ward so your statement that all COPD sufferers are dealt with by the respiratory team is completely false.

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital

Submitted on 29/01/2018 at 07:55
Published on nhs.uk at 09:00

We are sorry that you have had cause to raise concerns about the review of COPD sufferers at Basildon Hospital and would encourage you to contact our Patient Advice and Liaison Service (PALS) on 01268 524900 Ext 4440 or email pals@btuh.nhs.uk in order for them to investigate further with the appropriate teams.

In the meantime, please be assured that your comments have been forwarded to the senior team to address your concerns as appropriate.

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