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shame of NHS

Story from nhs.uk

"shame of NHS"

About: Milton Keynes University Hospital NHS Foundation Trust

Just spent in milton keynes hospital a&e 5 hours in agony. doctor even didn't show up. receptionists- at least 2 of them - couldn't care less. simply couldn't. I was in many hospitals in UK - Stoke Mandeville, Amersham, High Wycombe, Watford, Oxford - and believe me - I was never treated like that - ever. so, after my 5 hours waiting I just went home without doctor even seeing me. Hope to survive till next morning and then I will go directly to other hospital.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 24/01/2018 at 07:54
Published on Care Opinion at 09:43

We are very sorry to hear of your experience in our A&E department. We do take feedback very seriously, therefore if you would like to discuss your experience with us, please make contact with the Patient Advice and Liaison Service ( PALS) on 01908 995954 or via email on PALS@mkuh.nhs.uk. Once again we appreciate the time taken to feedback on your care. It is with such feedback that we can learn and improve. We look forward to hearing from you.

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