"Staff involved in B6 were very good!"

About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ

Posted via nhs.uk 8 years ago

What I liked
Ward B6 (ENT) staff were fantastic. I am a very nervous patient and the anesthetist looked after me very well - even made me laugh which is unheard of when I am in a panic!
What could be improved
Felt a bit rushed when I was leaving - asked to get out of bed when bedding changed but then told not to get back in it. Then had to wait around to be discharged and was desperate to lay down/sleep.

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Response from Russells Hall Hospital 8 years ago

Thank you for the positive feedback regarding our staff and Ward B6. This will be passed on to the department.
We are sorry that your discharge felt rushed, we will ask the ward to look into this so that it doesn’t happen in the future.

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