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poor treatment and servive

Story from nhs.uk

"poor treatment and servive"

About: Queen's Hospital / Gynaecology

The sign above the main entrance should read "Abandon all hope ye who enter here".

My daughter currently in a ward with extreme stomach pain.

Total waste of time coming to this establishment.

Dismissive medical staff who are unwilling or unable to take things to the next step.

Why must a young lady who works full time be treated so badly.

If you are ill and want a diagnosis do not attend this total mess of a hospital.

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital

Submitted on 22/01/2018 at 08:52
Published on nhs.uk at 09:01

Thank you for taking the time to provide us with your feedback. I am sorry to hear the concerns that you have raised about your daughter's care. If you or your daughter would like to discuss your concerns further you can contact our Patient, Advice and Liaison Service (PALS). They can be contacted on 01708 435 454 or by email pals@bhrhospitals.nhs.uk and they will do everything they can to help you. Once again, please accept my sincere apologies.

Kind Regards

Wendy Matthews

Deputy Chief Nurse/ Director of Midwifery

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