"Two Admissions one week apart to A& E"

I was taken to A&E after going through the 111 with severe asthma exacerbated by a respiratory infection.

Ambulance crew were exceptional.

Friendly, calm approachable and thorough.

Seen by Dr soon after admission blood tests, chest x -ray and ECG all carried out swiftly.

Then I was left in a cubicles for 2+ hours.

I could see Nursing staff outside but had to wave my hands for help to go to the toilet and get a drink.

On the first admission the Dr explained my asthma was much worse but nothing extraordinary showing on X-ray or bloods.

Advised to contact GP the next day.

He was factual and also answered my questions.

I was discharged at 2am and 5am by taxi.

The second admission followed as above except I had more contact with nurses and they made me a much needed coffee.

I concluded that the medical care I received was very good on both occasions.

Being left for extended periods with no one checking or having access to a drink or toilet was not so good. In conclusion, thank you for doing an exceptional job under a lot of pressure on two busy Saturday nights.