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"11 out of 10"

About: Stepping Hill Hospital / Rheumatology

For the past twelve months my wife has had to visit depts various throughout the hospital and unfortunately this may well be the pattern for 2018.Everytime we have had to attend for an appointment we have been met with smiles and courtesy from the people manning the Ask Me desk at the entrance to each and every staff member in various depts.OK sometimes we have had to wait longer than the appointment time said ,but, the hospital is not alone in this ,it also happens at our fabulous doctors at Park View practice in Reddish and at our dentists.....but back to Stepping Hill......compared to our previous hospital in Tameside this hospital genuinely rates 11 out of 10 across the board.

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Responses

Response from Stepping Hill Hospital 6 years ago
Stepping Hill Hospital
Submitted on 26/01/2018 at 16:10
Published on nhs.uk at 17:02


Thank you sir for your lovely feedback. This is the type of service that the Trust strives to achieve and it means a lot that you appreciate the courtesy extended to yourself and your wife each time you visit.

Complaints & PALS Team Lead

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