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"Royal Derby outstanding care at every level"

About: Royal Derby Hospital / Maternity care

I am expecting twins in April and have been a frequent inpatient and outpatient in the MAU, gyn ward and now maternity ward.

Even though the departments are clearly massively under pressure and the same staff work long shifts on a repeated basis, they are thorough and caring.

Every person takes time to get to know you and make sure you are comfortable, especially the care assistants and the midwives. I was given the option of Nottingham or Derby for my antenatal care and I am so pleased with my decision.

It is difficult for the Registrars to get to you due to their workload but if there is an emergency (as I had several times) they are immediately there. I am looking forward to what I hope will be a safe deliver

I would agree that it does take a long time to get discharged; however I believe this is due to them wanting to make sure you are completely well and not rushing you out the door.

Thanks all at RD!

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Responses

Response from Royal Derby Hospital 6 years ago
Royal Derby Hospital
Submitted on 15/01/2018 at 15:15
Published on nhs.uk at 15:31


Good afternoon

It was very kind of you to take the time to write to the hospital. I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to MAU, Gynaecology and Maternity.

We will pass your kind comments to the Manager’s responsible for the departments to share with the relevant staff.

Thank you again for taking the time to send in your compliment. It is appreciated and we sincerely hope you are continuing to improve.

Patient Advice & Liaison Service (PALS)

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