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Care and kindness

Posted By Paddy big paws

"Care and kindness"

About: New Victoria Hospital / Minor injuries unit

(as the patient),

While visiting family,I became unwell with a UTI, can’t fault the help I was given from the phone conversation to the treatment I received, the doctor was very cheerful and helpful ,lady on the phone was so helpful ,would recommend this treatment centre 

Staff attitude

Staff attitude


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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 15/01/2018 at 15:26
Published on Care Opinion at 16:10

picture of Nicole McInally

Dear Paddy Big Paws

Many thanks for your lovely post about the staff in the Minor Injuries Unit.

I will ensure the staff involved in your care are aware of your comments.

I wish you a speedy recovery.

Kind Regards

Nicole

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