I called today regarding a repeat prescription. For some reason a particular member of staff was very rude.
I would recommend some re training for this rude and insubordinate individual. Failing that if this said individual was part of my team I would work to remove her.
I have only visited the surgery two, maybe three times. on all occasions I have found this individual to be very rude and non helpful!!
When I was waiting to see the doctor I overheard her using the surgery telephone to put a food order in for her evening meal!!
I suggest you monitor this individual carefully!!
I am going to find an alternative surgery to join!!
What an absolute shame you are letting one individual give you a bad reputation!!
I am disgusted!!
Lets hope, she has some compassion to the very sick!! No, I can imagine her bad attitude!!
kind regards Lee Mark Sidwell
"What a rude and insubordinate individual."
About: Copsewood Medical Centre Copsewood Medical Centre Coventry CV2 5NB
Posted via nhs.uk
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