This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic hospital experience"

About: Aspen - Claremont Hospital

Everything about my treatment at Claremont has been exceptional.

I was seen by the consultant of my choice within a week. The outpatient department was pleasant and very efficient and the consultant was very friendly, professional and reassuring, I felt I was able to make the choices that were right for me with the right advice and good explanation from my consultant.

I required a scan which was done within days and I was admitted for surgery just 3 weeks after my first consultation.

Both in outpatients and during my stay in hospital I was treated with the utmost dignity and respect from all levels of staff from the receptionist, the domestic staff, the nursing, theatre and medical staff.....in fact everybody I met. I felt like a V.I.P. Certain staff went above & beyond to sort out a minor problem with paperwork and it was resolved extremely quickly.

My private room was clean and lovely and the ward was so calm and peaceful - unlike my previous general hospital experience! Oh, and let's not forget....compliments to the chef. The food was amazing!!!

My consultant and anaesthetist listened to all my concerns and acted upon them. I had the best anaesthetic experience I have ever had and an very pleased with the outcome of the operation as it has improved the quality of my daily life.

My recovery and aftercare was also top notch.

I am very pleased with everything about my experience and certainly wouldn't hesitate to recommend Claremont hospital, or to return if ever I have a future need.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aspen - Claremont Hospital 6 years ago
Aspen - Claremont Hospital
Submitted on 11/01/2018 at 12:56
Published on nhs.uk at 13:32


Thank you so much for taking the time to leave us this wonderful 5 STAR review! We truly appreciate your kind words and am delighted to hear that all the Claremont team saw you through your recent experience & operation in such a professional way. It is what we aim to achieve for all our patients. Thank you too for the recommendation. We wish you a speedy and successful recovery and just remember, we're always here if you need us. Kind regards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k