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Awful experience of miscarriage

Story from nhs.uk

"Awful experience of miscarriage"

About: Salford Royal

I had a miscarriage at 8 weeks and attended the EPU. The scan waiting room is incredibly tiny and I was sat with other people with big bumps excited about their babies whilst I was losing mine, sat there having mini contractions, shaking and freezing cold.

The staff at the window were not pleasant, and the signs in the waiting room are unbelievable and very negative, saying 'do not do this' etc.

I went on to have a healthy pregnancy after this but Salford Royal your scan unit needs sorting out.

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Responses

Response from Salford Royal 6 years ago
Salford Royal

Submitted on 22/02/2018 at 15:10
Published on nhs.uk at 16:07

Firstly, thank you for taking the time to post your comments. We are so sorry to hear about your experience as such a distressing time.

We value all comments as it helps us to continuously improve our service.

We are committed to improve our patient experience and therefore we appreciate you bringing this to our attention. To allow us to investigate this further, can I ask that you contact our Patient Advice and Liaison Service (PALS), on 0161 206 2003 or email them directly on pals@srft.nhs.uk with further details of when you attended?

Finally, we are delighted to hear that you went on to have a healthy pregnancy and we wish you and family all the best.

Kind regards.

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