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Friendly, helpful and reassuring staff in Paediatric A&E

Posted By Thels

"Friendly, helpful and reassuring staff in Paediatric A&E"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Paediatrics

(as a parent/guardian),

My little boy was seen in paeds A& E at the QMC when he was very wheezy. It was early morning and the staff were probably coming to the end of their shifts.   The Dr and Nurses  was friendly, helpful and reassuring. We were seen quickly,   medication administrated and he was right as rain soon after. We weren't made to feel as though we had wasted anyone's time and were given sound advice of what to do should it happen again.

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust

Submitted on 10/01/2018 at 15:16
Published on Care Opinion at 15:54

Thanks so much. I’ve shared your feedback with staff in our children’s Emergency Department staff. I’m pleased to hear we took good care of your little boy is now back to his normal self. Sending our best wishes to you and your family

Jane Newton

Matron, Emergency Department

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