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"Taken in with Chest Pains"

About: Rotherham Hospital / Accident and emergency

So on Tuesday 2/1/2018 I had been suffering from 3am with serve chest pain and numbness in myself side to me it was bad.

After waiting 3.5hrs for an ambulance because apparently chest pains aren't an emergency they decided to take me into RDGH I had a temperature up at 38.8 also and was dumped in the waiting room to see the triage nurse sweating and in serve pain with my chest I was then told to go and wait bk outside for up to 4hrs yes 4hrs with a fever and chest pain. Then it was time for my bloods hate having them done I usually panic and faint nurse wasn't interested I went white threw up and she told me to get up and go wait in the waiting room again.

I will not bore you with the rest turns out I have pneumonia and was given antibiotics etc.. l try not to use the hospitals that much I know most do a great job but Rotherham Hospital you really are the worst!!

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust
Submitted on 12/01/2018 at 15:55
Published on Care Opinion at 15:58


Dear Anonymous

Hello my name is Samantha, I am really sorry that it has been necessary for you to raise your concerns with regard to the care you have received from our Urgent and Emergency Care Centre (UECC). I would like to look into the issues raised in more detail, in order for me to do this please contact my Patient Experience Team on 01709 424461 in the first instance.

With best wishes.

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