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"Second to none"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

I attended an appointment at Day surgery for a procedure and was very apprehensive and nervous. 

Given the siginificant pressures on the site, staff were very friendly and welcoming, and made me feel at ease.

I was called through an hour after my appointment time and I was registered and taken with nurse and my procedure was over and was discharged 25 minutes later.

I would commende the staff given the significant and current pressures today.

I was made to feel at ease and from a patient point of view, the service I received was second to none. 

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Responses

Response from Gordon Bryan, Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Gordon Bryan
Senior Nurse, Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 08/01/2018 at 15:26
Published on Care Opinion at 15:32


picture of Gordon Bryan

Dear Kaz B,

Many thanks for taking the time to post your very positive comments. I am delighted to hear that you were happy with the care you received. I will share your comments with the staff in the unit as they will be pleased to hear that your experience was such a positive one.

Wishing you well with your recovery

Gordon

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