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"Unacceptable"

About: Walsall Healthcare NHS Trust

As a patient several times at Walsall manor I find the experience as disturbing..I've been an inpatient and an outpatient and each time I have been left sitting in my wheelchair in immense and excruciating pain..the hospital is filthy staff are rude and are clearly not fit to work in the healthcare sector...consultants and specialists too need to retrain..just dishing out tablets constantly instead of getting to the root of a patients problems..it's not acceptable our health is in their hands and we are just being neglected.

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Responses

Response from Garry Perry, Associate Director Patient Relations & Experience, Patient Relations, Walsall Healthcare NHS Trust 6 years ago
Garry Perry
Associate Director Patient Relations & Experience, Patient Relations,
Walsall Healthcare NHS Trust

Responsible for the Trust Complaints, PALS & Patient Experience team

Submitted on 09/01/2018 at 09:35
Published on Care Opinion at 10:37


picture of Garry Perry

I am sorry to learn of this experience and that you feel neglected on each of your admissions. In order to understand a little more about your concerns so that we can investigate I would be grateful if you could contact my team via patientrelations@walsallhealthcare.nhs.uk or speak to a staff member on 01922 656463.

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