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Waiting list

Posted By DidiP

"Waiting list"

About: St George's Hospital (Tooting) / Urology

(as the patient),

Having serious cystitis from middle of 2017, I asked my GP in November for urology specialist, over 1 month I didn't hear anything, no letter about my appointment so i decided to call them and lady on the phone said, I will have to wait until end of March. I was shocked. Having pain every day, not to be able to go to work or out sometimes and do my stuff as I used to and she is telling me probably its not so urgent. Have been already 4 times in A&E and will have to go probably again. How people in UK can live like this, seriously??

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Responses

Response from St George's Hospital (Tooting) 6 years ago
St George's Hospital (Tooting)

Submitted on 19/02/2018 at 16:16
Published on nhs.uk at 17:18

Dear DidiP

I am sorry to learn of your concerns about the waiting time for an appointment and I apologise for the delay in responding to you.

If this issue remains unresolved and you would like a personal response (and have not spoken to anyone already) please contact the Patient Advice and Liaison Service (PALS@stgeorges.nhs.uk).

With best wishes,

Sarah Duncan

Patient Experience Manager

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