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"Excellent Care"

About: Croydon University Hospital / General medicine

Unfortunately I had to spend 5 days in Croydon Hospital’s Fairfield 2 Ward this was down to a nasty chest infection. However I was very fortunate to be treated and cared for by the most considerate doctors and nursing staff on Fairfield 2. My infection not only improved because of the medication I was given but the care administered by all the nursing staff on the Ward who were involved in my care.

The Ward was under huge pressure I saw this with the amount of work each nursing staff had running around between patients trying to provide the best care possible. Despite the pressure and stress all staff delivered care with a smile & some even expressed that they are not happy because they are unable to provide the care they want to due to staff pressure. I am really very grateful for the excellent level of care and treatment I received. Thank You All.

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 6 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 03/01/2018 at 19:51
Published on Care Opinion on 04/01/2018 at 15:16


Thank you very much for taking the time to post your kind comments. I hope you are feeling much better now.

I will make sure that the doctors,nurses, matron and senior clinicians for Fairfield 2 see your feedback. They will be really pleased to receive such lovely compliments!

Best wishes

Hilary

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