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About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ

Posted via nhs.uk 6 years ago

My son was sent to this hospital by his doctor straight from the surgery for urgent CT brain scan
Arrived at 4.30pm came out 10 and a half hours later at 3.00 am.
What's going on at this hospital ?

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Russells Hall Hospital

Submitted on 01/02/2018 at 12:26

Published on nhs.uk at 13:02

Thank you for taking the time to provide feedback on our Emergency Department (ED).
We are sorry for the length of time your son waited for a CT scan. We aim to see and treat patients within four hours of their arrival at the department and we apologise that this didn’t happen on this occasion.
We have forwarded your feedback to the matron for ED but would welcome the opportunity to discuss your concerns further. If you would like to do this, please do not hesitate to contact the Patient Advice and Liaison Service on freephone 0800 073 0510 or e-mail dgft.pals@nhs.net

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