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"Excellent Teamwork!"

About: Queen's Hospital / Maternity care

My daughter and I,went to the birthing center where we were met by two friendly and helpful Midwife’s and a sister, who promptly carried our bags and quickly assisted with my daughter having contractions in the doorway.

The birthing unit was lovely and had such a calming atmosphere. My daughter was looked after by the same midwife until her shift finished and another wonderful midwife took over, efficiently and quickly.

Unfortunately due to complications we were rushed through to the labour ward as baby was in distress.

The team of 8 highly qualified staff and our fab midwife were outstanding! They all communicated well and acted with the upmost of professional service. They supported my daughter and made me also.feel that I was welcome and valued. We cannot thank them all for the work they all did to deliver the baby safely and kindness towards my daughter and myself was touching.

10 out of 10 for us!

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital
Submitted on 09/01/2018 at 07:24
Published on nhs.uk at 10:30


I would like to start by congratulating you on the birth of your daughters baby. It is wonderful to hear that care she received was brilliant and that all the staff she encountered looked after her. I will ensure your feedback is passed onto both of the teams so that they are aware what a fantastic job they are all doing. Thank you so much for taking the time to make us aware of yours and your daughters experience.

Kind

Regards

Wendy Matthews

Deputy Chief Nurse/ Director of Midwifery

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