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A&E visit with elderly neighbour

Story from nhs.uk

"A&E visit with elderly neighbour"

About: Fairfield General Hospital / Accident and emergency

I came in with my elderly neighbour who had a fall on new years eve. The emergency services were overstretched but the paramedics were amazing, I have such respect for the work they do. The staff at the hospital made my neighbour feel at ease, my heart went out to them as they were so busy on new year's day and I was amazzed that we got to be seen so quickly by the doctor. It is so sad that government cannot appreciate the dedication these staff have in there work.

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Responses

Response from Fairfield General Hospital 6 years ago
Fairfield General Hospital

Submitted on 02/01/2018 at 20:27
Published on nhs.uk at 21:31

Thank you for taking the time to share your experience.

We work hard to provide patients with excellent care and experience, so we are pleased to know we have achieved this for your neighbour.

I will share your kind comments with the team who were working during that time.

Regards

Head of Patient Experience

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