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"People of different types of personality were polarised."

About: Rampton Hospital

(as a staff member posting for a patient/service user),

Malvern ward

The Sense of community project hasn’t been directed at the individual diagnoses on the ward. I felt that big personality’s tried to rule the roost and patients with smaller personalities tended to get overlooked or misunderstood and their ideas invalidated.

The effect is then negative for the latter group. They have skills that are not being recognized, used, valued or validated. I have valued my independence and being strong minded against ‘invasive forces’- these are not necessarily a person but could be something you want, something you fear or anything wanted or not wanted.

There have been challenged for the Sense of Community project which have included bullying, time constraints, materials and goods not arriving on time, changes in routine, having to deal and communicate with more people that I am used to dealing with. Also, it has been a challenge having privacy and a safe environment in which to express those ideas that are mine. I wouldn’t say there have been any positive changes on my ward since doing the project. I felt it provided the big personalities with more ‘power’. People of different types of personality were polarised.

If we were to do a future project can we have more places to order supplies from? And can we have better staffing or protected time on the ward, regardless of what’s going on, so it can happen?

Can we have information presented clearer for different people e.g autism or learning disability friendly?

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Responses

Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 6 years ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust
Submitted on 12/01/2018 at 19:08
Published on Care Opinion on 15/01/2018 at 11:36


I am sorry to hear that you feel the Sense of Community project was a negative experience. The scheme was introduced to encourage patients on each ward to work together on a project of their choice. It was envisaged that this would boost staff and patient wellbeing by improving the sense of community on the ward. Having your feedback is valuable as this can be used to look at how the next phase of the project can be supported within the environment. Ensuring that information is presented in a clear format is an excellent idea and thank you for taking the time to provide this feedback.

In terms of staffing resource on the ward, we hold a daily directorate staffing meeting to look at clinical need across the service and staffing is distributed accordingly. Other factors can impact on resource that is identified for your ward, such as external hospital appointments and we continue to work hard on supporting areas when these issues arise.

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