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"100 stars for the doctor and staff"

About: York Hospital / Accident and emergency

I stayed in York over the Christmas period (2017) at the Park Inn.

I wasn't very well when I travelled from Wakefield, since I'd caught a virus at work and I had developed a hacking, wheezing cough.

However, I thought a bit of self-medication would do the trick.

Unfortunately, over the night of Christmas Eve I had a terrible night and couldn't breathe properly.

The following morning, my daughter drove me to the A&E department of York Hospital.

I was told that it would be a four-hour wait, but I desperately needed help.

In fact, I was seen in less than one hour and came away with antibiotics.

I felt terrible bothering the staff on Christmas morning, but they were all so lovely and friendly; the doctor very efficient and sympathetic of my distress.

I can't speak more highly of the staff in this department and their devotion at Christmas is admirable.

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Responses

Response from York Hospital 6 years ago
York Hospital
Submitted on 05/01/2018 at 13:56
Published on nhs.uk at 14:32


Thank you very much for your posting.

Your comments have been passed to the teams concerned.

We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

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