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"CAMHS finding solutions to help my child"

About: Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services – Community(City)

(as a parent/guardian),

I am writing to show my appreciation for the wonderful support that Zoe has provided for myself and my daughter.  Zoehas gone above and beyond to help my child through some very rough and confusing times in her young life.

  I am an American living in the UK.  To say that I  am a " fish out of water " would be an understatement.  I had no clue as to where to turn to ,to get help for my child with complex disabilities. In truth, I  was feeling hopeless,  as I  watched my daughter struggle.  I had heard from other parents that the support for our children were "a joke" or " non existence ". Fortunately,  I  can honestly say, "hand on heart" that in our case ,it was just the opposite. .

From the first intake session with Zoe,I had actually begun to feel that there was hope. That I was not alone in my quest to get help for my child.  Zoe has gone above and beyond to help support and to find extra support for my child.  In truth,  Zoe has established a positive rapport of trust with my child which, trust me, was no easy feat !!

Through Zoe, we were able to have access to a psychiatrist for my daughter. Enter Dr. Saha, who is also a wonderful and caring individual. She has also been very supportive for my child and myself.  To be honest, Zoe  and Dr. Saha, are a " dynamic duo". Together they brainstorm and find solutions to  further help my child. 

In closing,  I  just wanted to take a moment to applaud the wonderful work done by them both, with an extra "shout out" to the exceptional work done by Zoe ,  who in all honesty, has and continues to give her all for the sake of my child. That is a blessing that provides hope for my child's future ,which gives me hope and peace !!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 6 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 03/01/2018 at 14:56
Published on Care Opinion at 15:14


picture of Jane Danforth

Dear asofthrt2

Thank you for sharing your experience of CAMHS. It is really encouraging to hear that you and your daughter have found the support from CAMHS helpful. Parents naturally experience distress themselves when their child or young person is unwell due to emotional or mental health difficulties. CAMHS staff are well placed to offer expert support and guidance to help in the recovery process. The team work with young people and parents directly and often support the network around the child too.

All our staff are dedicated and hardworking and have the best interests of children and their families at the heart of everything they do, however it is always lovely to hear of an individual account of good practice which demonstrates that personal touch.

I know that Dr Saha, Zoe and the team will be pleased to hear how they made a difference.

Many thanks and in much appreciation of your feedback

Gillian Newcombe

Clinical Lead

Community CAMHS (South), Thorneywood CAMHS

Porchester Road, Nottingham, NG3 6LF

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