"Felt a bit fibbed off by nurse"

I came in this morning and the receptionist helped to get me an appointment with the practise nurse as I couldn’t hear (I’d written down what was wrong). She was fantastic but after seeing nurse I felt bit fobbed off, I’ve tried using over counter ear wax removal which didn’t work and now have to put olive oil in. I really wanted them

Syringed so I could hear again, I’ve had a most frustrating Christmas not being able to hear conversation. I can’t drive, answer phone or mobile or hear tv and this could take ages to clear. I know she’s trying to do her job but Just wish she could have been more sympathetic.