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"Most horrible time of my life!!!"

About: Marie Stopes International Manchester Centre

So here goes I have a 6month old baby and fell pregnant straight wait but don’t find out till I was 10weeks now I had to think very hard about wether I wanted another child yet with it being so soon anyway me and my partner came to a Decision that we would terminate

We got our appointment 9.40am when we got there I had to sign in and then had to go up stairs in the waiting room with all the other women who was having the same as me which I dint like at all as I felt embarrassed and ashamed as all these other women no why I’m there and was speaking openly about how far they was and what they was having done anyway cut along story short I was waiting for hours and when I mean hours I should of had my treatment at 9.40 and don’t get it done till half 4 5 o’clock I was disgusted I had to shout at the staff about 5times just to try make a point that I needed to be seen and they was very rude to me in the end I had a break down right infront of everybody and that’s when they seen me well said it was my turn but it wasn’t just me moaning it was a lot of other women doing the same .. I got told to go to a toilet and put a blue paper type towel around my bottom half and take my leggings and nickers off and I thought that I would go straight in to a private room Nooo!!!! I was sat on a recliner chair looking at 5other girl who was either waiting to have the surgery done or girls who have just had it done .. now then there girls combing out still sedated and blood around there towel not knowing what day it was wail all is girls was there and could see her ... I felt disgusted in the place and my self .. it was my turn to go in and I had it done as it was the best decision for me and my family as I only gave birth to my amazing little girl 6months ago so my body’s not ready yet aswell as my mind .. I came out the sam was the other girl I was speaking about but I was in so much pain and crying my eyes out no nurse came over to see if I was okie I was just placed on the same recliner chair another was sat on not 20mins before after her surgery ... they gave me 2 antibiotics to take and water then told me to stand up I told them I couldn’t I don’t feel well and they forced me to stand up and I fell over they came over helped me up roughly and told me to go toilet and get dressed just after I fell over so I did mind you I was still under the sedation and felt horrible I couldn’t believe what I just done .. I came out and sat on the chair wiping my tears away as more girls was looking at me and more girls coming out of the surgery room the Sam was me and all the other women before us .. I was on the recovery room/waiting room/kitchen area!!! Not going about 30mins and got told to go home as quick as that .... I got in our car when my partner picked me up burst into tears and said never ever again I felt extremely upset emotional and felt like I have just done the most worse thing of my life ...

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Responses

Response from Marie Stopes International Manchester Centre 6 years ago
Marie Stopes International Manchester Centre
Submitted on 15/01/2018 at 15:57
Published on nhs.uk at 16:02


Thank you for taking the time to share your experience. At MSI we take pride in providing all clients with the highest quality of service and care. I apologise that on this occasion that we failed to meet with your expectations however, please be assured that your comments will be forwarded to the management team.

I am very sorry for any distress caused to you and if you feel you wish to discuss this please contact me by email at: Quality.customerservice@mariestopes.org.uk

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