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Kidney stone operation

Posted By Tico

"Kidney stone operation"

About: Pilgrim Hospital / Urology

(as the patient),

Operation was ok. after care on Bostonian was was a bit poor  for a private ward

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Responses

Response from Will Hayes, Charge Nurse, The Bostonian, United Lincolnshire Hospitals NHS Trust 6 years ago
Will Hayes
Charge Nurse, The Bostonian,
United Lincolnshire Hospitals NHS Trust

Submitted on 09/01/2018 at 08:47
Published on Care Opinion at 10:32

Dear Tico,

I am sorry to hear that your experience was below what you would have expected.

I am keen for you to contact me so that I can address any concerns that you may have, in order to improve how we care for our patients.

If you could please contact our PALS team on 01205 446243, or by e-mail at pals@ulh.nhs.uk with your details, including an e-mail address and telephone number, they will pass this information to me and I will contact you to discuss your concerns.

It would help if you can quote reference CO452937 when you contact us.

Thank you again for feedback, and I look forward to speaking with you soon.

Regards,

Will Hayes,

Charge Nurse - the Bostonian

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