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Care Opinion

Treatment after a road traffic accident

Posted By Donna0912

"Treatment after a road traffic accident"

About: Raigmore Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as the patient),

After being involved in an road accident last week I was brought to A+E by 2 fantastic SAS staff who I believe are called Martin and Andrew. They kept me calm and pretty relaxed given the situation which made an awful hour being stuck in the car then transported to A+E much easier for me.

I am a nurse myself which I think made their job slightly trickier as I was self diagnosing! On arrival to A+E all members of staff introduced themselves and were all so kind I felt a total fraud being there but was finally given the all clear to go home just a bit battered and bruised after several investigations.

I can only remember a few names Aimee the lovely nurse who kept me calm, Luke the consultant and another dr who I think was possibly called Tasha? Anyway fantastic staff who work tirelessly in the current climate and still provide top class care well done Raigmore A+E although I hope not to see you again 😂

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Responses

Response from Milne Weir, Regional Director - North, Scottish Ambulance Service 6 years ago
Milne Weir
Regional Director - North,
Scottish Ambulance Service

Submitted on 23/12/2017 at 16:17
Published on Care Opinion at 17:38

Dear Donna

Thank you for taking the time to feedback on the care you received following your recent road accident. This must have been a very frightening experience and I hope you are recovering well from this. If you could send me an email at milne.weir@nhs.net with the date, approximate time and location of your road accident I will ensure the positive feedback you have given is passed on to the ambulance crew concerned. Thank you once again and best wishes.

Milne Weir

Scottish Ambulance Service

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 6 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland

Submitted on 23/12/2017 at 18:21
Published on Care Opinion at 23:47

picture of Maimie Thompson

Dear Donna0912


Sorry to hear about your accident. It was good of you to take time to feed-back. Then again as a nurse you will know how much staff appreciate feed-back. So it will be pleasure for me to share your posting with Dr Luke Regan and colleagues. Your summing up of

" Fantastic staff who work tirelessly in the current climate and still provide top class care well done Raigmore A+E" will be a joy to share. I hope you get some rest over the festive period but if you are working - thank-you.

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