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"Brilliant team-fantastic service."

About: St Helens Hospital / Dermatology

I had s bcc removed by the doctor and his team on 19/12/2017 and can't praise them enough. As the last patient of the day I had seen each of the previous patients that afternoon emerge with much the same feeling as myself-gratitude for their professional attitude and treatment. I feel sure that although classed as a minor op I like many saw this as a major event and had concerns about the procedure and pain control. There was no need to worry on both counts as the team had everything well sorted. The doctor makes pain control a top priority and did a first class job. His supporting team were first class even to the point of offering friendly banter helping keep tension at bay. A big thanks indeed to all the staff at a well facilitated smooth running operation within a fantastic example of how the NHS can operate!

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Responses

Response from St Helens Hospital 6 years ago
St Helens Hospital
Submitted on 21/12/2017 at 12:19
Published on nhs.uk at 13:37


This is really positive, very prompt feedback for all our staff, we will share this with all involved and hope you continue to recover well.

Many thanks for taking time to share your experience with us

Warmest Wishes

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