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Wait for pain killers

Posted By kmcc

"Wait for pain killers"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as the patient),

Im raging was told I would be in overnight three weeks later was told everything would be organised for me to get out on sat but come Monday I waited till 14. 00 ( the time head of ward finished) I gave up waiting and they were happy for me to leave and have to wait 3 days to get pain killers from Dr?

I do plan on doing formal complaint 

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Responses

Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 6 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC

Submitted on 20/12/2017 at 11:57
Published on Care Opinion at 11:59

Dear KMCC

Thank you for sharing your story on Care Opinion. I am sorry to read about your recent hospital stay and that you waited 3 days to get painkillers from the Doctor.

I have shared your post with the Lead Nurse for the Plastic Surgery Unit.

I see that you wish to have this treated as a formal complaint. You can contact our Complaints Team at complaints@ggc.scot.nhs.uk or call them on 0141 201 4500.

Kind Regards

Julie

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