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"Opthalmology Outpatient Dept"

About: The Royal Victoria Infirmary / Ophthalmology

I have visited the opthalmology outpatient dept several times over the past 6 months or so. At all times I was treated with the utmost respect and dignity. All the staff from the clerical staff to the consultants were friendly and efficient. I have also been treated in the infectious diseases outpatient dept and would describe the care received there as exactly the same as on opthalmology. As an ex RVI trained nurse I feel very proud to find that although medicine and nursing has changed over the years, the excellent standards of care have continued. Thankyou to each and everyone who have helped in my treatment

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Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 19/12/2017 at 10:44
Published on nhs.uk at 11:31


Thank you for taking the time to write in and thank the Directorate for the care and treatment you received whilst under the care of the Newcastle Eye Centre at the RVI.

It is always good to get positive feedback from patients when things have gone well, the clinical and administration staff work hard to provide an excellent service and we are sure they will appreciate your praise which we have fed back to them.

We hope to continue providing the same level of care for all our patient in the future and maintaining the reputation you helped to found as an ex RVI nurse.

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