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"Didn’t even listen to me"

About: Kent and Medway

The staff didn’t even listen to me and find out what the problem was before cutting me off and telling me there was no appointments. How to make someone feel bad when they’re already feeling bad enough. Why try and go to them for help in the first place.

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Responses

Response from Thorndike Surgery 6 years ago
Thorndike Surgery
Submitted on 17/04/2018 at 15:30
Published on nhs.uk at 16:06


I would be very interested to know the circumstances behind these comments please contact me at the practice either by email or telephone to discuss your concerns.

I am unable to do more without more details

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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