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"No capacity to assist disabled pregnant women"

About: New Cross Hospital / Maternity care

I was recently admitted due to an infection. I have limited mobility and permanently on crutches. My mobility was made much worse by my illness that I was admitted with and was taken into ward in wheelchair as could barely walk. My husband has to assist me getting dressed and bathed every day and to help me in and out of bed.

The hospital midwives were concerned because they aren’t allowed to help manoeuvre patients and was told they had no hoists or anything either to assist. I was told as they had a spare side room that I would be moved in there and my husband could stay over night in the room to assist me. I didn’t ask for this. It was their suggestion to solve how they could assist me.

On this basis my husband drove half an hour home to collect some over night things and came back to stay. In the meantime there was a change of shift. My husband asked when we would be moved into side room and was told this could not happen and in no way would he be allowed to stay!

With just ten minutes of visiting time left it was a quick painful time where we panicked for him to sort me out to change me and help me into bed worrying how I was going to manage to get to the toilet it I needed to.

I am also can’t have dairy. There are a lot of people with allergies such as mine or gluten etc and no meal option provisions could be offered for breakfast lunch or dinner.

Kitchen assistant although couldn’t offer me anything I could eat they didn’t find a pack of biscuits that were free from dairy for me. I would have thought perhaps a hospital could have at least provided a piece of fruit.

Better consideration needs to be given to disabled patients. Not good enough at all.

I am dreading how I will manage when I have the baby in the hospital in a few

Weeks time.

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
Submitted on 19/12/2017 at 10:00
Published on Care Opinion at 10:01


Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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