At first staff were kind one nurse in particular hdu was amazing the whole time my mum was there but the last couple of days my mum stayed in this department there was a member of staff who was being quite abrupt and rude to my mum as if she was too much bother.
She was given something to move her bowels but it started and my mum had constant accidents which made my mum feel awful and embarrassed as it was. then the longer this went on the more off this certain member of staff got with my mum and us as a family. Given we were told 5 days previously to prepare to lose my mum. I find their attitude appalling and rude. All over the hospital and times my mum's been admitted we have never came across anyone so off.
"Attitude of staff member"
About: Crosshouse Hospital / High Dependency Unit Crosshouse Hospital High Dependency Unit KA2 0BE
Posted by Mlg (as ),
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