"Completely unacceptible, haunting and..."
About: Princess Anne Hospital Princess Anne Hospital Southampton SO16 5YA
Posted via nhs.uk
What I liked
Consultant was they only good thing about this she made every effort she could about my care. She fought for the correct care and treatment but was a shame she was let down by everyone else.
What could be improved
Communication between staff was poor. No sign of a proper handover which inturn meant a longer stay in hospital. Medical notes not read meaning inapproperate care and action given. Individual needs not consider and treatment plan not adhered to. Midwifes care random and abusive.
Official complaint in process.ComplaintsCommunicationConsiderateContinuity of carePatient careConsultantsMidwifeAggressive