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"Amazing"

I arrived on Saturday. I was scared terrified and worried.

I’m 24. and all you see from these places, is what’s on TV .

I was greeted by a loverly person. Who came in chatted to m. And put my mind at ease.

I was on half an observation which was good. I felt safe.

While in here I managed to self harm.

I burn myself prettty bad. But it was okay because they treated me amazing. I got transport to st James. Then someone stayed with me 6 and half hours.. I didn’t get treated right at st James so I had to go home to the LGI. A student nurse came with me who was loverly.

Any needs I needed met. They were on it straight away. I spoke to a ‘shrink’ who was amazing.

I loved my room. A big room with shelves and a sink. And a bed that doesn’t look like a hospital bed. And a chair too.

Visiting hours were flexible which I loved.

One night a member of staff came in and sat with me early hours of morning and calmed me down. At meal times a member of staff eats with us.

It’s quite. They tend to like you in ‘normal’ clothes not pjs.

Thank you to all the staff I really appreciate. From beeb so low they’ve lifted my spirites.

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Responses

Response from Linda Rose, Head of Nursing and Patient Experience, Nursing Professions and Quality, Leeds and York Partnership NHS Trust 6 years ago
Linda Rose
Head of Nursing and Patient Experience, Nursing Professions and Quality,
Leeds and York Partnership NHS Trust
Submitted on 23/01/2018 at 14:51
Published on Care Opinion at 16:23


picture of Linda Rose

Dear Jade

Thank you so much for the feedback you provided to the Leeds Crisis Assessment Service at the Becklin Centre. It was good to hear that you were treated well by staff and made to feel safe. I've shared your feedback with staff and I'm sure that sharing your story in this way has helped others.

With kind regards

Linda

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