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"MSK physiotherapy and ultrasound/xray"

About: Ayrshire Central Hospital / Trauma & orthopaedics

(as a service user),

I have been attending the MSK physiotherapy unit at Ayrshire Central for a few months, initially for assessment of my lower limbs recovery following a bilateral surgical repair to my quadriceps, and subsequently weekly physiotherapist directed exercise sessions in the gym.

In the early stage of regaining mobility I had stumbled at home while using a Zimmer frame and jarred my right shoulder while preventing a fall. The minor trauma to my shoulder irritated an old injury and became more problematic, resulting in significant weakness in grip strength and loss of functionality any time my elbow was moved away from my torso. At a gym session I identified the shoulder problem to my physio Catrina, she carried out a first assessment, noted an abnormality in my range of movement and gave me 4 separate exercises to perform at home to ameliorate the problem. The following week she decided the problem was sufficiently serious to merit an ultrasound investigation and an X-ray. The X-ray happened first, the results were discussed with me and clearly explained by a physio, Gillian. The ultrasound investigation happened the following months and the physio Gemma who performed it was equally good at explaining how the images related to my symptoms. It is likely that an MRI scan will be needed to fully identify the extent of the damage and assist in the selection of treatment options. If it happens in as timely a fashion as the investigations already carried out I will be well pleased.

The caring attitude, professionalism and strong communication abilities of all the staff I have had contact with has been exemplary, it has made a difficult recovery of function a much less stressful experience than I had expected. I would like to express my thanks and appreciation to all the staff who are helping me get back to what passes for normal in my life, and in passing, wish you all the joys of the season in this message, as I am too much of a skinflint to spring for Christmas cards.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/12/2017 at 15:43
Published on Care Opinion at 15:59


picture of Eunice Goodwin

Dear Thagl,

You have my sympathies, it is quite surprising how painful and how debilitating these things can be. As a radiographer for most of my working life, I did not appreciate how soft-tissue damage can affect you until I did something similar myself (on a much smaller scale).

Thank you so much for coming on to Care Opinion and sharing this with us. I will be delighted to pass your thanks, appreciation and all the joys of the season to the staff you have mentioned. Well here is my 'Christmas card' to you, you have to print it out yourself, does this surpass your skinflinty way I wonder?

I wish you the best and fastest full recovery possible,

Best Wishes for Christmas and the New Year,

Eunice

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Update posted by Thagl (a service user)

Thanks Eunice for the "card" and the comments. The only minor niggle I have is that the necessary "raw story" moderation/editing process has to a degree changed in a minor way, the sense of timescale of the investigatory phase. This in part because of the awkward use of months instead of the singular in the middle paragraph but mainly because the time markers I had placed on key events have been removed. Aside from my gratitude to all the staff involved I had wanted to place on record how compressed the whole process had been. The story does retain a sense of this in the reference to my hopes for an MRI scan on a similar timescale, at the end of the paragraph, but there is dilution of the impression I wished to convey. I may be being overly picky, it would not be for the first time.

Best regards,

Thagl.

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