"Care of elderly, disabled patients"

My elderly, disabled mother has recently undergone a mastectomy at the hospital. The clinical care she is receiving is excellent and she is most grateful for this. However, getting her to and from the many appointments involved has been and remains stressful and difficult due to the frequency at which she is required to attend (next week at different times in different places on the same day) and the lack of parking spaces at the hospital for those caring for disabled patients (where it can take 30-45 minutes to find a space in competition with all other visitors to the hospital as disabled places are often full). Frail, elderly patients do not have as much resilience as those who are younger and I wonder if insight from them could help to improve the care pathway, to mutual benefit.